Shipping policy

Thank you for shopping at Tivaroe.

Order Processing

• Orders are typically processed within 1–3 business days.
• Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery time:

• 20–30 business days depending on destination and carrier conditions.

Please note that shipping times may vary during holidays or due to customs inspections and logistics delays.

Shipping Confirmation

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Delayed or Lost Packages

If your package is delayed or lost, please contact us and we will work with the shipping provider to assist you.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.

Customs & Duties

International customers may be responsible for customs fees, taxes, or import duties depending on local regulations.